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SmartHub Online Bill Pay

January 8th, 2020 by Allie Bennett, Marketing and Communications Manager

Have you heard of SmartHub?

SmartHub allows you to access billing and account information and to manage your account from the convenience of your smartphone, tablet, or PC. This interactive account management tool delivers accurate, timely account information and allows you to make payments in a secure environment with the touch of a button.

Download in your app store, or sign up on your PC today!

Device Overview:

SmartHub Overview

With the SmartHub mobile App, you can review usage, receive notifications from your SmartHub provider, pay your bills, and report problems with your service, all from your iPhone. You will need an online account with Macon Electric Cooperative. To create an account, you will need: (1) account number; (2) last name; (3) email account; and (4) billing zip code. Getting started is easy – you just need to install the app and log in. It’s that simple.

How to Create a New Account

To access SmartHub, you need to have an online account with Macon Electric Cooperative. If you do not already have an account, you can create one from within SmartHub. To do so, complete the following:

  1. From the SmartHub login screen, tap the New User button and the Register screen appears.
  2. Enter your Account Number with Macon Electric Cooperative.
  3. Tap the Last Name or Business Name field and enter that information.
  4. Enter a valid email address.
  5. Tap the Register button. The Security Check screen appears.
  6. Enter the security information required by Macon Electric Cooperative. Note: You may be asked to report your last bill amount or your billing zip code.
  7. Tap the Register button. A ‘Registration Complete alert appears’. SmartHub also sends a temporary password to the email address just provided.
  8. Click OK.
  9. Check your email and get the temporary password.
  10. From the SmartHub login screen, enter your email address as your username and the new temporary password.
  11. Click the Login button.
  12. SmartHub opens to the home screen.

As always, if you have questions about SmartHub, please feel free to contact our office at (660) 385-3157, or visit www.maconelectric.com/smart-hub.

ENERGY CREDIT GIVEAWAY! – SIGN UP FOR SMARTHUB JAN. 1 THROUGH MARCH 1, 2020 AND BE ENTERED TO WIN A $50 ENERGY CREDIT!

 

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